Terms and Shipping Costs
Store policy
No goods delivered without your claim ticket or proper identification.
No cash refunds or credit card credit.
We will not be responsible for goods.
Purchases
Exchanges only within fifteen (15) days of purchase.
Special orders
No refund, credit or exchange on special orders.
Repairs
Not responsible for merchandise after leaving our store.
Layaways
20-30 minimum don payment.
You are responsible for timely payment and pick up.
Merchandise will be put back in stock.
After 90 days.
After 90 days, no money refund. You will lose the money deposits.
Usual engraving period
Please allow up to one (1) additional business day for machine-engraved items and an additional ten (10) business days for hand-engraved or monogrammed items.
Please note that changes are made in fifteen (15) days.
We do not make refunds.
Information and Return Policy
Moulinier Jewelry offers free shipping for all products you wish to return. The exchange must be made within the first 30 days of purchase and presenting the original proof of purchase.
Refunds will be made following the same conditions as those made at the time of purchase and will be processed within 14 days.
We recommend that you insure items for shipment. Moulinier Jewelry will not be responsible for returned items that do not reach their destination.
Please note that Moulinier Jewelry does not accept exchanges or returns of engraved or personalized pieces.
Retailers will not be able to accept exchanges or refund the purchase price of items purchased online.
If you have any questions or have any questions, please contact us by phone (813) 533-0077. We will attend you from 10:00 a.m. to 6:00 p.m., Monday through Friday, and from 10:00 a.m. to 5:00 p.m. on Saturdays.